Terms of Service

Welcome to “OwlAI” (the “Site”). The Site is developed and operated by OITS Information Co., Ltd. (Unified Business No.: 50904713) (the “Company”). To help you use the Site’s services and information with confidence, these Terms of Service are provided. Please read the following carefully to safeguard your rights.

1. A “Member” under these Terms is a person who has completed the Site’s membership registration procedure and passed verification.
   1. By completing registration and using the Site’s services, you agree to and will comply with these Terms and applicable laws.
   2. The Company reserves the right to review membership applications; for existing members, the Company also reserves the right to revoke membership.
   3. Amendments to these Terms apply to all Members; when the Site amends these Terms, it will be announced on the Site.
2. The Site processes data in the spirit of the General Data Protection Regulation (GDPR) and has established a Privacy Policy to protect your privacy (please refer to the Privacy Policy).
3. Users will use the membership services provided by the Site with the account and password registered at sign-up. When using the Site’s membership services:
   1. Members are responsible for the proper use and management of their account and password. Members bear full responsibility for all acts and consequences caused by or arising from the use of the Site’s services with that account and password (whether by the Member or others).
   2. If a Member’s account and password are lost or found to be misused by a third party without authorization, the Member shall immediately notify the Company to report the loss. If failure to notify in time prevents the Site from effectively preventing or remedying the situation, the Member shall be solely liable for all resulting losses.
   3. Each time you finish using the service, you should log out and close the window to protect your member rights.
   4. If misuse of a third party’s account and password leads to investigation or prosecution of that third party or the Company by another third party or an administrative authority, the affected Member or the Company may claim damages from you, including but not limited to litigation costs, attorney fees, and loss of goodwill.
4. All Member conduct in using the Site’s services must comply with applicable local or international laws. Users bear full responsibility for all conduct in using the service, agree never to use it for unlawful purposes or by unlawful means, will comply with relevant laws of the Republic of China (Taiwan) and international Internet conventions, and warrant not to use the Site to infringe others’ rights or engage in illegal acts.
5. The information registered by users upon membership must ensure the following:
   1. You provide your own accurate, current, and complete information.
   2. No forgery or falsehood (such as personal data or credit-card data). Upon discovery, the Site may refuse membership and may suspend or terminate membership; violations of relevant ROC laws will be pursued accordingly.
   3. When a Member’s basic data such as address, phone, or other registration data changes, please update it from time to time to ensure accuracy and completeness. If your data is erroneous or inconsistent, the Site may suspend or terminate your account and refuse further use of the service.
   4. Members shall keep their password secure and must not disclose or provide it to others. All acts performed using the same member identity and password are deemed to be acts of that Member and the password holder.
   5. If a Member discovers or suspects that a third party is using their member identity or password, they shall immediately notify the Company and take necessary preventive measures. This does not imply that the Company bears any form of compensation liability or obligation to the Member.
6. Users shall observe the following restrictions when using the Site’s membership services:
   1. No content that harms others’ reputation or infringes trademark, copyright, other intellectual property, or other rights.
   2. No text that violates public order, good morals, or is otherwise unlawful.
   3. No extreme statements with strong political or religious bias.
   4. Other than the Site’s paid services, without the Company’s permission, you may not use the Site’s free services or other free resources (including but not limited to image/text databases and web-authoring software) to engage in any commercial transactions, or to solicit advertisers or sponsors.
   5. Any other content violating the Site’s Membership Terms.
7. All software or content contained in the services operated by the Company, or linked to by the service, or provided by the Company’s advertisers or partners, is protected by copyright or other proprietary rights or laws:
   1. Ownership and operating rights of all advertising banners and event messages appearing on the Site’s pages belong to the Company; users may not use any such information without the Company’s prior consent.
   2. The Member agrees and authorizes the Site to provide the necessary member data to partners (third parties) for use within the agreed scope, for the purpose of personalized or value-added services. If the Member does not agree to have their data included in partners’ (third parties’) product or service lists, they may notify the Site to delete their data from such lists, while simultaneously forgoing shopping discounts or prize rights outside the Site.
   3. For the purposes of marketing, market analysis, statistics or research, or to provide personalized or value-added member services, the Member agrees that the Company or its strategic partners may record, retain, and use the data and records the Member stores or generates on the Site, and may publish or use statistical data without disclosing such data.
   4. The Member agrees that the Company may, within a reasonable scope, collect, process, retain, transmit, and use the Member’s registered personal data to provide users with other information or services, to compile member statistics, or to conduct surveys or marketing research on online behavior.
   5. Without the Member’s consent, the Company will in principle not share data involving personal privacy with third parties, except where it complies with the principles of data sharing (see Article 7 of the Privacy Policy).
8. If a user’s conduct in using the service violates any law or these Terms, or threatens the rights of the Site or a third party, the Company has the right to immediately suspend or permanently terminate the user’s authorization to use the service, without notice.
9. The Site has the right to suspend or interrupt the service when the following occur:
   1. When replacing, upgrading, maintaining, or constructing the Site’s related hardware or software equipment.
   2. When a sudden failure of electronic communication equipment occurs.
   3. When natural disasters or other force majeure prevent the Site from providing the service.
10. The Company is not liable for any direct, indirect, or consequential property or non-property damages arising from a user’s use of the Site:
    1. Users shall back up the text, images, and other data they upload; the Company is not liable for any loss or damage of such content in whole or in part for any reason.
    2. The Company makes no warranty regarding the use or results of the Site’s services, nor warrants that the software related to the service is free of defects or will be corrected.
    3. All your statements, opinions, or conduct on the Site represent only you and not the Company’s position; the Company bears no responsibility, and does not warrant the accuracy of any identity a user claims.
    4. The Company is not responsible to users or any person for any threats, defamation, offense to public morals, or other unlawful acts occurring through or involving the Site’s services.
    5. For any goods or services purchased or obtained through the Site’s services, or posted, sold, or delivered through the Company’s sponsors or advertisers, you shall bear the possible risks yourself or seek recourse from the goods or service provider in accordance with the law; this is entirely unrelated to the Company, which bears no responsibility.
11. Acceptance and amendment of the Terms:
    1. When you begin using the service, you have fully read, understood, and agreed to accept all of these Terms.
    2. The Company may modify or change these Terms at any time without individual notice to Members; you are advised to review these Terms periodically.
    3. If you continue to use the service after these Terms are modified or changed, you are deemed to have read, understood, and agreed to accept such modifications or changes.
    4. The Company has the right to temporarily or permanently modify or terminate the service, without any liability for compensation.
12. The software, programs, and all content on the Site, including but not limited to works, images, files, information, data, site architecture, and web design, are owned by the Company or other rights holders under the law, including but not limited to trademark rights, patent rights, copyright, trade secrets, and proprietary technology.
13. No one may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, publicly disclose, reverse-engineer, decompile, or disassemble the foregoing without authorization. To quote or reprint the aforementioned software, programs, or site content, you must obtain prior written consent from the Company or other rights holders in accordance with the law; violations will make you liable to the Company or other rights holders for damages (including but not limited to litigation and attorney fees).
14. The Site’s user covenant and disclaimer content also form part of these Terms:
    1. Any dispute arising from the use of the Site’s services shall be subject to the Taiwan Taipei District Court as the court of first instance.
    2. If any of your conduct in using the service leads to investigation or prosecution of the Company by a third party or administrative authority, the Company may claim damages from you, including but not limited to litigation costs, attorney fees, and loss of goodwill.
    3. For foreseeable hardware/software maintenance that may cause system interruption or suspension, the Company will notify Members by appropriate means before such situations occur.
15. Users may request a refund under the following conditions:
    1. We provide a 7-day cooling-off period after purchase; if you have not yet used the Site’s services, you may submit a refund request.
    2. The Company only accepts refund requests for the first purchase of a paid plan; renewals are non-refundable.
    3. If you have already used the paid-plan services provided by the Site, no refund will be provided.
    4. Refund processing: if you need a refund, please contact us by email (support@owlai.tw). Once the Company receives a request that meets the refund conditions, it will process your refund as soon as possible; unless another refund method is mutually agreed, refunds will in principle be made via the original payment method.
16. The Company has the right to change the content of any service or terminate the service of any member account:
    1. If a Member decides to terminate their membership, they may notify the Company directly by email or cancel via the mechanism provided by the Site; the Company will deregister your member data as soon as possible.
    2. Members are obliged to notify cancellation of their membership and, from the date their membership ceases (based on the date of the Company’s email), forfeit all discounts and benefits provided by the service.
    3. To prevent loss of members’ due rights from malicious acts, when a Member notifies the Company to terminate membership, the Company will confirm again by email before deregistering the membership.
17. If you have any questions or comments about these Terms of Service, please contact us by email: support@owlai.tw.

Published: 29 Apr 2024 · Last updated: June 2026